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Cancellation Policy

Tents, Motor Homes & Touring Caravans

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At the time of booking a deposit of £25.00 per pitch per week or part week is required - this is non refundable or transferable.
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The balance is payable on arrival before being shown to your pitch.
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You can pay the balance before arrival. If you need to cancel before your arrival date any balance paid will be refunded.
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If you fail to turn up on your arrival date, your deposit of £25.00 is automatically lost and your pitch will be released the following morning.
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Once checked in, should you wish to shorten your stay, you will be refunded any nights you decide not to stay (providing you have vacated the pitch by midday) less 1 night. For example if you leave 3 nights early you will be refunded 2 nights (as long as your stay doesn’t include the 7th consecutive free night)


Holiday Bungalows

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At the time of booking a deposit of £50.00 per pitch per week or part week is required - this is non refundable or transferable.
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The balance is paid 4 weeks prior to arrival.
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Should you need to cancel 4 weeks or more before your arrival date, you will be refunded any balance paid.
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Should you need to cancel between 3&4 weeks before arrival, you will lose 15% of the balance paid.
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Should you need to cancel between 2&3 weeks before arrival, you will lose 20% of the balance paid.
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Should you need to cancel between 1&2 weeks before arrival, you will lose 35% of the balance paid.
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Should you need to cancel less than 1 week before arrival you will lose 55% of the balance paid.
Once checked in, should you wish to leave before your departure date - you will not be refunded any
Bank Farm Leisure